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Customer Survey

In Fire/Rescue, we are committed to excellence of service and continuous improvement. It is important to us that you experience the ultimate in customer service while we work to meet your needs. We value your comments and suggestions. Please take a few moments to let us know how we are doing.

Answer the questions below on a scale of 1-5.

1. Very dissatisfied 2. Somewhat Dissatisfied 3. Neither satisfied nor dissatisfied 4. Somewhat satisfied 5. Very satisfied

Was our service provided in a timely manner?

1

2

3

4

5

Was our staff professional and courteous?

1

2

3

4

5

Our ability to handle your circumstance was?

1

2

3

4

5

How would you rate your overall experience?

1

2

3

4

5

What could we do to improve our service for you?

Other comments

Would you like a supervisor to contact you to discuss your experience?

Yes

No

Date of incident (mm/dd/yyyy)

Incident Location

Full Name (required)

Phone

Email

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(239) 657-2111

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Location

Immokalee Fire Control District 5368 Useppa Drive Ave Maria, FL 34142

5368 Useppa Drive, Ave Maria FL 34142-5051

Telephone (239) 657-2111

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